T Minus 3 Days
It is Tuesday morning and I am freaking out. Why? Well, for starters I am finally going to quit my day job. I gave Head Boss…
Chaos in the Craft World
Something wonderful happened today. And no, before you ask, The Shop was not destroyed by a giant meteor (although, come to think of it, that would…
First Communion: A Holy Headache
It’s Holy Communion season in South Philadelphia. This means that in addition to the usual births and deaths memorialized in the South Philly Review, the paper…
Running the Gauntlet
I’m working on a new project. It’s called “How to Avoid Customers While Walking to the Break Room” and before you ask, this is harder than…
My Third Praise Card
Today, the unthinkable happened. I received my third Praise Card. And no, I don’t mean “Praise” in the religious sense (although we do get a fair…
Corporate Comes to Call
At exactly 11:13am on Thursday morning, The Shop’s corporate cavalcade rolled into the parking lot. “The mother ship has landed!” I hissed into my headset. As…
Of Daydreams and Die Cut Machines
Tomorrow is going to be a big day at The Shop. Corporate is coming. As so are the company’s investors, which means that the future of…
When Did I Become Invisible?
Standing up at Reggie #1, wishing the Handsome-and-Potentially-Heterosexual-Male-Customer in line would notice me, I can’t help but wonder: is this what it feels like to be…
Otherwise Known as Career Development
It was the moment every Sales Associate dreads. I was up at Reggie 2 (which is what us happenin’ and gangsta-inclined associates call the second cash…
Monday Morning
“Go to Walmart!” she concludes, which is exactly what I was going to say. We always send our problem customers to Walmart.
Kat Echevarría Richter 