Of Stealth and Sneakiness
It’s not that I dislike customers; it’s that I hate them. I know they pay my salary and all, but avoiding them remains my Number One…
It’s not that I dislike customers; it’s that I hate them. I know they pay my salary and all, but avoiding them remains my Number One…
Today is a very special day—none other than the one month anniversary of Before I Quit My Day Job! I’ve decided to celebrate by stickin’ it…
I’m working on a new project. It’s called “How to Avoid Customers While Walking to the Break Room” and before you ask, this is harder than…
Today, the unthinkable happened. I received my third Praise Card. And no, I don’t mean “Praise” in the religious sense (although we do get a fair…
At exactly 11:13am on Thursday morning, The Shop’s corporate cavalcade rolled into the parking lot. “The mother ship has landed!” I hissed into my headset. As…
Tomorrow is going to be a big day at The Shop. Corporate is coming. As so are the company’s investors, which means that the future of…
The results are in. (If you’re just tuning in, we’ve had a little contest here at “Before I Quit My Day Job” in which readers were…
Today’s to-do list required a trip to Temple University, which required braving the underbelly of the South Eastern Pennsylvania Transit Authority. Otherwise known as SEPTA, or…
Before I worked at The Shop, I didn’t hate arts and crafts. In fact, whenever struck by the urge to start my own fashion design company…
Today was a very, very close call. For a few minutes— actually a few hours— I didn’t hate my job. I found myself thinking, “Well now,…
As an educator (and founder of the Kat Richter Institute of Distance Learning for Problem Customers), I’m starting to get depressed. I’m getting no where in…
Get out your notebooks, folks. It’s time for another lesson from the Kat Richter Institute of Distance Learning for Problem Customers. I was hoping we could…